Privacy Policy

SOFTCODE, E.I., NUIT 124593859, based in Maputo City, is responsible for personal data collected through this website and its contact channels.

• ✓ Full name;
• ✓ Email address;
• ✓ Telephone number;
• ✓ Subject, area of interest and selected training course;
• ✓ Location, availability and preferred delivery mode, when applicable;
• ✓ Message content;
• ✓ IP address, language, browser and submission date for security and technical records.

• ✓ Responding to enquiries, proposals, support and training requests;
• ✓ Managing the contact and following up the service;
• ✓ Sending confirmation that the message was received;
• ✓ Preventing spam, abuse, fraud and misuse of the form;
• ✓ Complying with legal, regulatory and security obligations;
• ✓ Improving services and website experience using proportionate, aggregated information.

Processing is based on consent provided when submitting the form, the need to respond to the request, compliance with legal obligations and SOFTCODE’s legitimate interest in protecting its website and communication channels.

SOFTCODE does not sell personal data. Data may be accessed by authorised staff and strictly necessary technical providers, such as hosting, email and maintenance providers, subject to confidentiality and security duties.

Data is kept only for as long as necessary to handle the request, maintain the relationship and comply with legal obligations or protect legal rights.

We apply appropriate technical and organisational safeguards against unauthorised access, loss, alteration, disclosure, destruction or unlawful processing.

• ✓ Request access to your data;
• ✓ Request correction of inaccurate or incomplete data;
• ✓ Request deletion where applicable;
• ✓ Request restriction or object to processing where applicable;
• ✓ Withdraw consent;
• ✓ Request information about how your data is used.

The website may use strictly necessary cookies and technical logs for operation, security and abuse prevention. Non-essential cookies should depend on prior information and appropriate consent.

This policy may be updated to reflect legal, technical or operational changes. The current version will always be published on this page.